Comments on: Gmail Breaks AWeber Tracking Links

By: Drago Bubic

Drago Bubic — Thu, 26 Feb 2009 00:11:54 +0000

I’ve experienced the same problem already a couple of times, when I sent test emails from Aweber account to my Gmail address.

The first time it happened was in my test email on the 11th this month, while the 2nd time the same thing happened on the 17th this month.

I saved those emails, so I’ll probably contact Aweber about it.
I must say I didn’t realize this until I just read your posts.

Drago Bubic

By: Cari Schauer

Cari Schauer — Wed, 25 Feb 2009 18:02:08 +0000

Thank you for the “heads up”

By: Chris Lang

Chris Lang — Wed, 25 Feb 2009 17:54:05 +0000

Thanks Tom, I did add the update to the end of the post immediately after I got off the phone with your people. Great staff you have there.

Tom, one question: Is it possible that this came from a mobile handset and thru the mobile version of Gmail?

As I said above I have an email in to the original sender to find out more.

Thanks for you and you staff’s quick response on this.

Chris Lang

By: Tom Kulzer (AWeber CEO)

Tom Kulzer (AWeber CEO) — Wed, 25 Feb 2009 17:29:30 +0000

Gmail does __not__ break AWeber click tracking links.

The problem outlined in this post is a direct result of the first sentence. “one of my subscribers replied to my email”. The line feed and break in the URL was created when the user replied to the email. Links sent from AWeber will work fine in Gmail. This has been tested by our support team and by myself personally within the last 10 minutes.

By: Chris Lang

Chris Lang — Wed, 25 Feb 2009 17:22:16 +0000

Just thought of something, it could have been sent from a mobile phone browser.

I have an email into the original recipient to see if he will give us more info.

Be back with more tomorrow or will update here.

Chris Lang

By: jp moses

jp moses — Wed, 25 Feb 2009 16:58:31 +0000

Hey, dude – thanks for the heads up! Seriously! Much obliged!

…jp

By: Barbara Ling, Virtual Coach

Barbara Ling, Virtual Coach — Wed, 25 Feb 2009 16:56:23 +0000

Eeek! Thanks for the headsup – just shared it with my network.

Barbara

By: Pete

Pete — Wed, 25 Feb 2009 16:54:02 +0000

Really timely news for me as I’ve just put together a Rock Music antoresponder sequence on Aweber. So I have just made sure I’m not tracking the click-throughs, until this issues resolved. Much appreciated info.

By: Cheryl

Cheryl — Wed, 25 Feb 2009 16:42:54 +0000

I have had a few subscribers state the links were broken.. Thanks!

By: Karl Barndt

Karl Barndt — Wed, 25 Feb 2009 16:21:04 +0000

Thanks for this news, Chris. It’s hard enough to get email delivered to the free services like Hotmail, Yahoo, and now Gmail (we won’t mention AOL).