Microsoft Anti Phishing Filter in Internet Explorer 7 Can Display False Positive Warnings. Here is how you can tell if you are being blocked by a Internet Explorer Anti Phishing False Positive Warning
In a further effort to help legitimate businesses, here is how you can tell you have a Microsoft Internet Explorer 7 or 8 blocking your site issue.
I am going to do a series of articles on exact terms that someone that was in my position with a anti virus false positive phishing entry so you can hopefully find this article and begin to clear your name.
This is about the only way you will be able to tell that an anti virus is blocking your site. The real problem occurs when your listing in the AV database spreads to other major networks.
Google Analytics Saved my Butt
You can tell that Internet Explorer is blocking your site if you have goal conversions set up in Google analytics. Check to see if you are selling any products to visitors using Internet Explorer 7.
If you have some type of block in a database it will be possibly consumed by the IE 7 anti phishing filter database and you will have almost 0 sales occurring in Internet Explorer. At the same time you will have a way higher sales success rate in Firefox.
That is the only thing that saved me was finding that FF had a 14% sales success rate and IE had a 0.26% rate.
This is not guessing on my part. This is the findings of the Trend Micro investigation.
Sudden drops in newsletter subscribe rates, abandoned payments, email click thru rates and sales in general are all indicative of this kind of blocking.
The only reason I got a few emails delivered was that I was highly whitelisted in Gmail due to my Google social network friends list.
Please tell anyone you know to look into this so that this does not happen to them. If I can help anyone do not hesitate to call me.
Still alive and kicking,
- Chris Lang